Configuration for Sensitive Data Manipulation

DRUID provides bot authors with extensive options to create chatbots able to securely capture sensitive data from chat users (passwords, credit card numbers, etc.) / receive secure data from external systems and transfer it in an encrypted way to third party applications using connector integrations.

Sensitive data manipulation in MS Teams channel

Note: This feature is available in DRUID version 1.63 for bots using Bot framework version 4. Sensitive data manipulation is only available on prompt steps on both direct line and MS Teams channel. For information on how to configure the prompt steps to manipulate sensitive data, see Prompt Steps Configuration.

When the bot deployed in the MS Teams channel asks the user to enter sensitive data (a prompt message that will capture sensitive data is executed), MS Teams will automatically generate a Teams built-in card that asks for the user confirmation to continue.

After the user confirms, MS Teams renders a dedicated DRUID built-in page, which enables the user to enter sensitive data in a secure way.

Important! The sensitive data passes directly to DRUID platform, always encrypted, bypassing the MS Teams channel. After the user sends the sensitive data in the DRUID built-in page, the data is not shown in the chat.

MS Teams channel configuration for sensitive data manipulation

For DRUID bots deployed in the MS Teams channel to benefit the sensitive data manipulation:

In the Teams client, open the Developer Portal. From the ... overflow menu on the left, click Developer Portal.
On the main menu, click Apps and click the app you created for your DRUID bot integration.
On the Configure menu, click Domains.
Add the following domains:

token.botframework.com
DRUID API domain specific to the DRUID Cloud you are using:

Druid Community	PROD Europe	PROD US	PROD Australia
`druidapi.comm.eu.druidplatform.com`	`prod-DRUID-api.azurewebsites.net`	`druidapi.us.druidplatform.com`	`druidapi.au.druidplatform.com`

Example: DRUID Community Cloud

At the top right corner of the page, click the Publish button. A pop-up appears.

Click Download the app package.
Validate your app package manifest and install the bot in MS Teams following Step 3 and Step 4 described in MS Teams Integration.